Modern Infrastructure Architect

Calgary, AB, Canada
Full Time
Modern Infrastructure
Experienced
Job Title:             Architect, Modern Infrastructure
Job Location:     Remote: Located within British Columbia or Alberta

Compensation

The Modern Infrastructure Architect position is a full time, salaried position and compensation is commensurate with skills, experience and abilities with a suggested range between $100,000.00 - $150,000.00

Company Profile

IX Solutions exists to create long-term relationships with passionate employees and clients. We go the extra mile to deliver positive experiences for IXS employees and clients alike with a focus on relationships and, achieving exceptional business solutions.  

Position Summary

This role falls within our Modern Infrastructure team and is primarily responsible for the delivery of projects in support of our clients.

The position reports to the Senior Manager, Services Delivery and works 40 hours per week, with typical business hours being 8:00am to 5:00pm Monday to Friday. Balancing multiple project priorities with deadlines is a requirement and there may be a requirement for after-hours work and or travel depending on project needs.

Nature of the Work

The Modern Infrastructure Architect works in a collaborative method with peers and clients to design and deliver managed services and IT projects through all project phases, including presales. The incumbent will be required to demonstrate a high level of proficiency in translating business requirements into technical solutions, while communicating project needs, constraints, and successes.
 

The position reports to the Senior Manager, Service Delivery. The position works 40 hours per week, with business hours being 8:00am to 5:00pm PST/MST, Monday to Friday. Balancing multiple project priorities with deadlines is a requirement and there may be a requirement for after-hours work and or travel depending on project needs.  

Technical Delivery

  • Provide delivery expertise, and direction to projects and other IT team members
  • Deliver IT support, project planning, and technical delivery services to a broad range of clients Assist with and take the lead on projects from initial assessment, through planning, design, and implementation
  • Deploy and manage technology solutions built on Microsoft Azure
  • Networking, Cloud Network Infrastructure and On-Premises Connectivity
  • Virtual Machines and Virtual Machine Management
  • Backup and Recovery
  • Disaster Recovery
  • Logging and Monitoring
  • Automation and Configuration Management
  • Platform Services including App Services, Application Gateway, and others
  • Kubernetes or other container technologies an asset
  • Experience with scripting and infrastructure as code
  • Strong knowledge of on-premises Microsoft and associated technologies
  • Active Directory, Exchange, DHCP, DNS, Azure AD Connect, SQL
  • Implement virtualization solutions leveraging VMware and Hyper-V including the deployment and maintenance of server, storage, and backup solutions
  • Project and ad hoc escalation support for Tier 3 type issues

Qualifications/Expertise

  • 10+ years’ relevant work experience
  • Working knowledge of Azure Active Directory and synchronization mechanisms.
  • VCP or equivalent experience
  • Strong understanding of technical fundamentals and delivery, as it relates to project delivery
  • Continuing education and training a must

· Certifications:

  • Administrator (AZ103/104) – Microsoft Azure – preferred
  • Azure Virtual Desktop Specialty (AZ-140) – preferred
  • Administrating Windows Server Hybrid Core Infrastructure/Hybrid Advances Services (AZ-800-801)
  • Azure Developer Associate (AZ-204) – preferred
  • Azure DevOps Engineer (AZ-400) - preferred
  • Azure Solutions Architect (AZ-305) - preferred

Accountabilities, Tasks and Duties Client and Vendor Relationships

  • Understand and interpret customer needs to provide excellent service levels
  • Develop strong and lasting customer relationships with key clients
  • Assist with the development of proposals and pre-sales exercises including the presentation of technologies and solution proposals to clients and prospective clients
  • Clearly and regularly communicate with Client Experience Team, and Account Executives.
  • Work with Project Managers and Managed Services Coordinators to prioritize and complete project, managed services, and operational services deliverables including all related documentation.
  • Respond to technical escalations from Client Experience team and other Technical/SME teams within defined IXS SLO’s.
  • Complete regular Professional Development related to team’s technical purview.
  • Stay up to date with the latest technology trends, vulnerabilities, releases related to their team’s technical purview.
  • Pass certification exams and complete training as appropriate to demonstrate skillset to clients and foster strong vendor relationships
  • Develop, document, and maintain processes and procedures, sometimes with the help of an ‘enabling team’, related to their project delivery & managed services within their team’s technical purview.
  • Maintain team-owned best practices and standards and communicates them to other teams.
  • Generally expected to be ‘always-on-call’ for escalations.
  • Participate in trade shows and other business development exercises

Team

  • Communicate in an open, helpful manner and build relationships across the organization
  • Ability to work with a range of technical staff and cross-functional teams to develop joint solutions
  • Provide leadership and escalation assistance to colleagues
  • Foster a collaborative work environment and culture
  • Challenge the status quo. 
  • Take personal accountability and provide end to end ownership of a solution or obstacle
  • Be willing to put in the effort when it really counts. 
  • Engage with team and demonstrate commitment and alignment with the organizational mission and corporate values
  • Other duties as required, such as the completion of expense reports and timesheets

Requirements

  • Must be able to work in Canada
  • Hold a valid Driver’s License and vehicle

IX Solutions is pleased to offer remote work opportunities for our employees, however we do require employees to reside in Alberta or British Columbia, Canada.

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